At RHA CLOTHING, we value your privacy and are committed to protecting your personal data in accordance with Moroccan Law No. 09-08. This policy describes how we collect, use, and protect your information as an e-commerce clothing business based in Tangier.
1. Data Controller
The personal data collected through this website is processed by:
- Editor: Azeddine Rha
- Headquarters: HAY BIR GHAZI LOT. 1045 N°19 AOUAMA – TANGER
- Registry of Commerce (RC): ͏18͏͏͏22͏36͏ — Tanger
- Contact: contact@azeddinerha.com
2. Information We Collect
To provide our services, we collect the following personal information:
- Identity Data: Full name.
- Contact Data: Phone number and email address.
- Delivery Data: Physical address for shipping.
- Technical Data: IP address and browsing behavior (via cookies) to improve your experience.
3. Purpose of Processing
We process your data for the following specific purposes:
- Order Fulfillment: To process and deliver your clothing orders.
- Order Verification: Since we operate exclusively on a Cash on Delivery (COD) basis, we use your phone number to conduct a mandatory verification call or WhatsApp message before dispatching your order.
- Customer Support: To respond to your inquiries and provide assistance.
- Legal Compliance: To comply with tax and commercial regulations in Morocco.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
5. Sharing Your Information
We do not sell your data to third parties. Your information is only shared with:
- Logistics Partners: Trusted Moroccan courier services to ensure the delivery of your package.
- Authorities: Only when required by law to comply with legal processes.
6. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.
7. Your Rights (Law 09-08)
In accordance with Law No. 09-08, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the data we hold about you.
- Right to Rectification: You can ask us to correct inaccurate or incomplete information.
- Right to Opposition: You may object to the processing of your data for legitimate reasons.
- Right to Erasure: You can request the deletion of your data once it is no longer needed for the transaction.
To exercise any of these rights, please contact Azeddine Rha at contact@azeddinerha.com.
8. CNDP Notification
The processing of personal data on this site is subject to notification/authorization by the National Commission for the Control of the Protection of Personal Data (CNDP).